FAQ
1: What’s special about the gear system?
It’s equipped with the Shimano 7-speed system—an industry-leading brand known for precise and reliable shifting. Whether you’re climbing hills or cruising on flat roads, you’ll always find the right gear for a smooth ride.
2:How’s the range really?
In pedal-assist mode, it can go up to 160 km (100 miles) on a single charge. In pure electric mode, it delivers up to 80 km (50 miles). That’s more than enough for daily commuting and weekend rides.
3: Is it comfortable to ride?
Absolutely. It features a 20-inch dual-crown spring suspension fork that absorbs bumps and rough terrain with ease. Paired with 20×4.0” fat tires, it offers excellent grip and stability—keeping your rides smooth and steady no matter the conditions.
4: How is rider safety ensured?
Safety is our top priority. The hydraulic disc brakes deliver sharp, responsive stopping power; the integrated headlight, taillight, and turn signals enhance visibility at night and in traffic; and with the standard speedometer, fenders, reflectors, horn, and kickstand, you get full-circle protection for every ride.
5: What happens if the bike has an issue?
We offer a one-year warranty. Within this period, if any non-human damage occurs, we’ll provide repairs or replacement parts—so you can ride with confidence and peace of mind.
6: What temperature range can the bike handle?
The bike operates smoothly in temperatures from -20°C to 45°C. Whether it’s a freezing winter or a hot summer, it’s built to keep you riding.
7: How strong is the power output?
Equipped with dual motors (500W + 500W, peaking at 900W + 900W) and a combined torque of 70N·m + 70N·m, this bike delivers powerful acceleration and climbing performance that handles hills and speed boosts with ease.
8: Is it easy to control, even for beginners?
Absolutely. The half-twist throttle makes operation simple, while the LCD display keeps all ride data clear and accessible. Even first-time riders can get comfortable quickly.
